Frequently Asked Questions
We have compiled a list of our most Frequently Asked Questions to help answer some of the questions you may have. If you have any other questions or need further assistance, please email us at firstname.lastname@example.org or call us at (954) 383-2214 during business hours. We are happy to answer any question you may have.
How can I order Gift-Essentials’ products?
You can order online through our secure website, or you can call us to place a phone order at 954-383-2214
Do you ship internationally?
Yes, we can ship internationally.
What is the shipping policy?
Orders are shipped within 3-10 business days. Occasionally, orders will take longer depending on products availability. We will notify you if a product is not available.
US orders are shipped via UPS or USPS.
Credit Card approval must be obtained before the order is shipped. You will receive a follow-up email confirming the total of your order, including shipping and handling charges and sales tax.
You may request expedited delivery for an additional fee. The availability and fulfillment of expedited shipping and delivery depends on the destination and the time the order is placed.
Shipping may be delayed due to out-of-stock items, as we only ship complete orders to keep your shipping costs as low as we can. We will notify you if your order is delayed.
How much is shipping?
The cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. As you checkout, you will have the option to select next day, two day, UPS Ground or Free Shipping if you are eligible.
How can I find out the status of my order?
Please contact us at email@example.com or call 954-383-2214
What forms of payment do you accept?
We accept mastercard, Visa, Check and U.S. Money Orders.
You may also use PayPal to checkout. We recommend that for international customers, you checkout using PayPal and then enter your credit card information.
Is my credit card safe?
Yes, we make every effort to protect your online information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure.
Can I return or exchange merchandise?
Purchases are non-refundable